"I have to say, what you have delivered is exactly what you said you would do when you pitched us; very few firms can do this. Your energy and attention to detail for our brand is second to none. The lead portal you built for us is lightyears ahead of anything we’ve had previously. We don’t ever need to chase you for information, your team are always the ones to progress things.”

Hyundai

“We required a telemarketing company that could literally hit the ground running with our campaign, and produce results from the beginning. Not only that, but we also wanted senior partners and directors to be contacted, so we needed to work with a company that conducted themselves with a level of professionalism accordingly. Having worked with major blue chip corporations in the past, MarketMakers understood from the beginning the tone and conduct with which we wanted the campaign to be conducted. They provided a comprehensive proposal detailing the structure of our campaign, and offered me the opportunity to listen to some of their staff, as proof of their quality of service. Choosing to work with MarketMakers over the competition was a very easy decision.”

Toshiba

• “MarketMakers offered a different style of service where we are a priority to them, which we hadn’t always got before. This resulted in more appointments, in a shorter amount of time, but most impressive was the high quality of every appointment generated.”

Menzies

“We are extremely happy with the level of service we received. It far exceeded our expectations and has certainly led to increased business for Datalink Electronics. Both the skill and enthusiasm of those actually implementing the campaign made working with MarketMakers a smooth and pleasant time. We were sent lots of really useful statistics and reports which showed us how well the campaign was going at every stage. Based on our experiences of the first campaign, Datalink are implementing two further campaigns both in the UK and the US. We would definitely recommend MarketMakers to other organisations, but not our competitors!"

Datalink Electronics

"I have to say, what you have delivered is exactly what you said you would do when you pitched us; very few firms can do this. Your energy and attention to detail for our brand is second to none. The lead portal you built for us is lightyears ahead of anything we’ve had previously. We don’t ever need to chase you for information, your team are always the ones to progress things.”

Hyundai

“The MarketMakers team integrated our own staff to build a successful dynamic. It had the feeling of one team; there was no such thing as us vs.them. The most impressive area for me was the commitment of the agents and the pride they take in their work, not to mention the success in the uplift of business written”

Santander

“The leads that Market Makers generated overall gave us a 200% return on their investment, with a mixture of some quick wins and longer term prospects. Market Makers set up an open communication channel with us, with regular weekly conference calls where any objections and challenges the team had come up against were discussed and the pitch altered accordingly. The relationship that developed was very much one of a partnership which helped remove the risk of a big company outsourcing their telemarketing.”

Lloyds Banking Group

“MarketMakers knowledge of selling high level products in a different market impressed us. The level of service they delivered has been excellent, this has been affected by their regular communication and transparency.”

Atradius Collections

“The agents from MarketMakers learned the products, systems and regulations of Offshore banking within one working week, that is no mean feat by anyone’s standards. From the agents we had work with us, to the directors of the company, we could not have asked for more professional people or service. The people we had work with our team integrated with our own staff to build a successful dynamic. It had the feeling of one team; there was no such thing as us vs them. Without a doubt we would recommend and work with MarketMakers again. I have nothing but praise for everyone I have dealt with at MarketMakers.”

Santander

"The decision to choose MarketMakers was due to the fact that they understood our own sales process and products quickly and demonstrated where they could add value. MarketMakers stand out because they work with clients to set milestones and focus on exceeding them"

Microsoft

“I was impressed by their total transparency and with the ability to listen to call recordings of all leads transferred. The set up at MarketMakers encourages development and therefore, my impression is that the staff are highly motivated. The staff are what stood out to me. Their eagerness to fully understand the solutions they are selling, understand the market they are targeting and deliver good results on each campaign they work on is very noticeable. This, coupled with the regular communications around each campaign has impressed ADP.”

ADP

“Your commitment and professionalism towards the SSE account has played an integral role in ensuring the campaigns success. Your appetite to understand the SSE proposition and your engagement with both the sales and marketing team, has enabled a speedy and effective route to yielding strong results.”

SSE

“Market Makers are very professional in all of their approach. I always receive a written report after any briefing session, which allows me to check they have understood my needs or requirements. They are reactive when I need something to be changed. They also send me a satisfaction questionnaire on a weekly basis to check my level of satisfaction. The briefs and follow–up I received showed how amazingly they had understood my issues and my expectations. But, most of all, they also bring their expertise of telemarketing to me; by advising when they think I need it. They have created a strategy for the ongoing growth of the company based around the results they have gleamed, and their knowledge within my industry, so I am confident that our business is in the best hands.”

Sodexo

“Your commitment and professionalism towards the SSE account has played an integral role in ensuring the campaigns success. Your appetite to understand the SSE proposition and your engagement with both the sales and marketing team, has enabled a speedy and effective route to yielding strong results.”

SSE

“Market Makers are very professional in all of their approach. I always receive a written report after any briefing session, which allows me to check they have understood my needs or requirements. They are reactive when I need something to be changed. They also send me a satisfaction questionnaire on a weekly basis to check my level of satisfaction. The briefs and follow–up I received showed how amazingly they had understood my issues and my expectations. But, most of all, they also bring their expertise of telemarketing to me; by advising when they think I need it. They have created a strategy for the ongoing growth of the company based around the results they have gleamed, and their knowledge within my industry, so I am confident that our business is in the best hands.”

Sodexo

“We were impressed with the technology that was available to enable us to combine our databases. MarketMakers have a very proactive approach and attitude, and it felt ‘right’ to carry out our Benchmark Campaign with them. MarketMakers professional approach was outstanding, and the speed at which the telemarketers picked up the campaign and produced effective results which was also impressive. We now have an ongoing business partnership with MarketMakers.”

GE Capital Business Finance

“I got the impression MarketMakers were a very professional organisation, with an experienced and talented team, that could handle our campaign effectively. There is always good communication with the team, who are happy to discuss or review approaches where required and take all feedback on board. The regular contact and receptiveness to feedback was very good, as well as achieving very good results on our campaign.”

Lloyd & Whyte

“The whole team at MarketMakers – from business development, account managers and the telemarketers – are always professional, organised, highly responsive and produce great results.”

Stadium Electronics

“Following a visit to an exhibition we received a follow up visit and felt that the professional approach married with extensive experience in the field gave us the confidence to proceed. The results of the campaign certainly exceeded our initial expectations.”

Advanced Handling

“MarketMakers are very responsive and are relationship driven, meaning they strive to ensure they are meeting their clients’ expectations. They will always ask for your feedback and then set about making any necessary improvements”

Salans LLP

“MarketMakers provided a level of consistency and quality that made them stand out and the reporting of results was of a very high standard. They tailored their approach for the forum, but were also able to adapt that approach and learn the lessons that resulted from calls and incorporating that into their approach going forward, something that sounds easy but that so many telemarketing and telesales companies fail to do.”

Forum of Private Business